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FAQ |
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| Q |
How many types of blinds, do you manufacture? |
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| A |
Grorich Manufactures Venetaian Blinds, Vertical Blinds, Roller Blinds, Roman Blinds, Pleated Blinds, Panel Blinds, Patio Blinds And Skylight Blinds Under The Brand “ Horivert ” ,
HORIVERT blinds are offered with the options of manual and motorized operations, further switch and remote controlled or touch panel integrated. |
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| Q |
I am planning to fix blinds for the windows of my Villa, but hardly anyone in India use blinds at homes, why is it blinds are not popular in India? |
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| A |
Great, you are our target customer. Unlike in Europe the blinds concept is relatively new to Indian consumers, for that matter many of the prospective users do not know what is blinds and where do they get them etc. It is simply because lack of awareness or absence of promotional advertisements.
It would be apt to mention here that you can control light or heat and out side view thru your windows far more efficiently with blinds than ordinary drapes or curtains, where you have only two choices, either open them and loose your privacy or close them completely to shut you from the natural view outside. |
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| Q |
Can you briefly explain the functions and how to select from HORIVERT blinds? |
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Ok, blinds unlike curtains are very functional for controlling light and offering privacy. The curtain is something either you open them fully to get the light and do the opposite for vice versa. Depending upon the type you can tilt open or close horizontally or vertically.
To select your blinds suitably, we suggest you call our agents or marketing executives for a site visit and request for an estimation. |
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| Q |
What is the difference between exact and recess measurements? |
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An exact blind will be made to precisely the measurements you enter into the site. So if you want the blind to go on the outside of your window this is the type of measurement you should give us.
A recess measurement is needed for a blind that you would like to fit within the recess of your window. We make reductions to the blind to ensure that it will fit perfectly within your window. |
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| Q |
Can you deliver blinds outside of the INDIA? |
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Currently we are only able to deliver blinds within India. |
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| Q |
Is it possible to print company logos or choice of images on your blinds? |
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Yes, on our Roller blinds, Panel blinds and to certain extend Vertical blinds. This is an optional service and will be charged extra. |
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| Q |
Is it possible to buy ready made blinds and alter myself? |
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No, because Horivert blinds are custom made out of the excellent quality materials and manufactured in the state of the art machines in our plant for all our blinds, we don't recommend altering by your self. We recommend to use our services for alteration and fixing can be done by yourselves. |
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| Q |
I have some fabric I would like to go onto a blind, if I supply it could you make me a blind? |
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Unfortunately we don't offer this service. All of our fabrics are chosen as they are very high quality and all fabric will have had lots of tests to ensure our customers are happy with their blinds for years to come. |
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| Q |
Can I buy blinds by choosing the color and design from your website or by emails? |
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The color or design shall vary from the screen to actual sample you select. Our recommendation is to select from the Horivert Shade selectors. We cannot accept any responsibility for any color variation if you order blinds without a sample and natural wood blinds. |
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| Q |
I bought two wooden Venetian blinds and they look different to each other, even though I ordered exactly the same blind, why is this? |
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As wood is a natural product, the look and behaviour of each Horivert wood blinds will be different to the next. The grain may vary between each slat and other features may appear, such as pin knots, tiger striping, burl figures and mineral deposit. These characteristics will make some slats seem darker or lighter than others.
So please remember this when you order a sample as this too may vary to the finished blind you receive, your sample is only an indication. Your finished blind will always benefit from its own shade variation, which guarantees uniqueness. |
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| Q |
What type of wood are the wooden Venetian blinds made of? |
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Horivert wood blinds are made from 35mm Basswood slats that is grown in sustained forests, this is perfect for Venetian blinds because of its strength and flexibility. The wood is kiln dried, which stabilises it, cut into slats and then stained to provide a colour range that varies. |
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| Q |
Do you sell blackout blinds? |
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We have a selection of blackout blinds in our Vertical, Roman and Roller blinds range, which are perfect for cutting out light coming into your room. |
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| Q |
Do any of your blinds help to keep the heat out in the summer as well as the light? |
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All of our blinds are designed to reduce the light coming into your room but Horivert Pleated blinds have the added feature of being able to reduce the heat in the summer and retain the heat in the winter. |
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| Q |
I have a large window and want wooden Venetian blinds. What is the maximum size you can offer? |
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We can offer Horivert wood blinds upto 215cms or 7feet width and 240cms or 8 feet height. |
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| Q |
I want some Vertical blinds, do these come with a headrail and do I get to choose the colour? |
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Horivert Vertical blinds are sold complete with headrail and fittings, as are all our blinds, however in the case of Vertical blinds all are supplied with a white head rail and the bottom chain and weights are all white too. |
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| Q |
Do you supply Roman blinds with side winding mechanism? |
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Yes, we have the side chain winding mechanism. |
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| Q |
What is your refund and returns policy? |
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As HORIVERT blinds are custom made to measurements, we cannot offer a return or refund and consequently cannot be resold by us. Therefore it is important to make your decision thorough before placing the order.
All of our blinds come with a 12 month guarantee, if your blind arrives damaged or becomes faulty at any time within the first 12 months services@grorichhorivert.com, |
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| Q |
Can I change my mind about which side the control and bunch are on my headrail? |
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On most of our blind types you must make sure you enter your exact specifications including which side you want the control and bunch. However our vertical blinds have a reversible headrail meaning that you can change the control side when you receive your blind. |
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| Q |
How do I add a new address? |
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Go to our website www.grorichhorivert.com and fill in the enquiry form with your address. |
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| Q |
What is my username? |
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Your username is always your email address. Therefore if you change your email address in your username will change. |
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How to measure for your new made to measure blind |
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| Q |
Exact or recess? |
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You can choose to have your blind made to fit the inside of the recess of your window or it can hang on the outside.
Exact This is the measurement you need to take if you want your blind to hang outside the window recess. We will make your blind exactly to these measurements. Recess This is the measurement you need to take if you want your blind to fit inside the window recess. We will make your blind to fit into the recess perfectly. There's no need for you to make any adjustments. |
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| Q |
Three simple steps to a recess measurement |
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Follow these instructions if you want your blind to hang inside the window recess: |
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1. Measure the width of the recess from wall to wall in three places as shown. Note down the shortest measurement - this is the one we'll use.
- Measure the drop by taking the measurement from the top of the recess to the window sill in three places as shown. Note down the shortest measurement.
- Save these measurements in the enquiry form and mail to us
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Important Note: You do NOT need to make any adjustments to the width or length of your blind measurements, we will make all the necessary adjustments for you. |
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| Q |
Three simple steps to an exact measurement |
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Follow these instructions if you want your blind to hang outside the window recess: |
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- Measure the exact width of where you'd like your blind to be. Note down the measurement.
- Measure the exact drop from the top of where you want your blind to be to the bottom. Note down the measurement.
- Save these measurements in the enquiry form and mail to us.
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Important Note for measuring Roller blinds : For Roller blinds, we have to allow for fittings at either end of the blind, as there models with or without headrail. This means the actual fabric is lesser than the actual measurement.. You don't need to make this adjustment, we will do. |
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| Q |
Measuring Louvres only |
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There is no need to measure your window when replacing your louvres simply measure the length of one of your current louvres (this is the drop), this measurement will always need to be exact. You don't need to worry about the width of your louvres as we only supply standard 89mm width louvres |
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